8.5

Alila Ventana Big Sur Alila Ventana Big Sur

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  • 54
8.5
Service
9
Rooms
9
Location
8
Food & Beverage
8
Spa & Fitness
9
Attention to Detail
8
Generosity & Value
8
Wow / Hip Factor
9
Architecture & Design
9
Fit to Promise
8

Visa Premium Benefits

Premium Benefits

  • Best available rate guarantee
  • Automatic room upgrade upon arrival, when available
  • Complimentary in-room Wi-Fi, when available
  • Complimentary breakfast for two
  • $25 USD food or beverage credit
  • VIP Guest status
  • Late check-out upon request, when available

Contact Us

Your complimentary Visa Signature Concierge can handle life's details, so you don't have to. From restaurant recommendations or reservations to vacation-planning assistance, we're at your service 24 hours a day.

1-800-953-7392 ( within U.S. )
1-630-350-4551 (collect outside U.S.)

Hotel Policies

Check-out: 11:00 AM
Child policy: The resort is tailored to adults and has a maximum of two occupants per guestroom.
Pet policy: Guests pay a one-time fee of $150 (with a maximum of two dogs), which includes a dog bed and water bowl in your room. Only certified service animals (dogs) are allowed inside The Sur House.